Particularly a problem for Millenials?
For a generation who spent the hours after school Instant Messaging, calling can feel foreign — and presumptuous. "They don't want to wing it," complains writer Sandy Hingston in Philadelphia Magazine.
"The key skills of introductory journalism courses - research, critical thinking, organizing, and clear expression - are also the key skills that the university tries, but often fails, to teach all students as part of their liberal education. Indeed journalists have refined these skills to a much higher degree than have people in many other disciplines." Betty Medsger, Winds of Change
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